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« socialsoftware.weblogsinc.com | Main | microphone tapping »

October 9, 2003

notions of 'public' and email

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Posted by danah boyd

I finally got around to reading the Wall Street Journal article about the government posting Enron's email on the web. This policy brings up some very interesting (and not regularly explored) privacy issues. By now, many people are aware that their email is the property of their company. Yet, in a professional setting, even the best employees direct the tone of their messages as the recipients. They are likely to think that their messages might be monitored by their employer and that they could be admonished locally for abusing their digital privileges. Yet, this is *very* different than thinking that all of your work messages will be published to the web for posterity. The voice that we use on blogs is very different than our email voice. Our posts are directed at the great beyond (or at least at our colleagues in general with an eye for persistence). In an email, our tone and assumptions are constructed based on the perceived audience - the recipients. How will this kind of activity affect people's willingness to use email, even in legitimate corporate contexts? Who out there would change their work email habits if their messages were immediately posted to the web?

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