Mobile devices are all about connecting people to other people - so to gain a deeper understanding of where multiplayer mobile gaming is headed, I've been getting myself up to speed on the key social trends among mobile users worldwide. A few weeks ago, I ran across an article called
Wireless fosters a societal evolution that got me thinking about mobility from a different angle. Intrigued, I ordered the research report referenced in the article:
The Mobiles: social evolution in a wireless society. It's a fascinating read -- and one of the best resources I've run across for understanding worldwide social trends in mobile useage.
In this study, ethnographic researchers looked at how mobile behavior had changed worldwide from 2000-2002, across a variety of ages (teens, young adults, older adults) and locations (Australia, China, Italy, Sweden, Brazil, and the US). One of their conclusions is that wireless communication changes the nature of how relationships and community are created and maintained - AND that these social patterns are tied into how deeply each person has adopted a 'mobile lifestyle.' Here's a brief summary of the "Mobile LifeStyle Stages" and associated social patterns from this report:
Stage 1) Wireless Why? (low awareness / low integration)
These people recognize that a mobile lifestyle exists, but they haven't decided whether or not they want to be part of it. They haven't taken the time or don't see the need to integrate wireless into their everyday lives and don't really think much about that either.
Socially, Stage 1 people use a cellphone to stay in touch with "intimates" (e.g. a spouse, family member or close friend) but don't do much time-shifting or develop new social patterns - they map their existing social patterns onto their wireless devices.
Stage 2) The Gadgeteers (high awareness / low integration)
These people are fascinated with the gadgets, the devices of wireless - but they haven't yet smoothly integrated their devices into their lives. They're made the decisions to opt into the mobile lifestyle, have only just begun to actually change their behavior.
Socially, a Stage 2 person might use a cellphone to make and confirm last-minute plans, but is worried about giving up face-to-face contact in favor of mobile conversations.
Stage 3) The Almost-There's (high awareness / high integration)
This group's mobile devices are highly integrated into their lives, but they're still highly conscious of their presence. As they grow more comfortable with their mobile lifestyle, they will become less aware of their devices and will move on to the next stage of lifestyle development.
Socially, Stage 3 people are now part of a virtual community that's held together by mobile communications. Often, there' a rush of excitement associated with building a large network of contacts. During this stage, people's mobile connections expand rapidly, often including multiple shallow relationships.
Stage 4) The MOBILES (low awareness / high integration)
These people integrate wireless into their lives and don't think much about it. They've had access to wireless devices for a number of years, and are at a life stage where they're comfortable with themselves, their position, and how they choose to live their lives.
Socially, Stage 4 people have moved past the rush of excitement brought on by mobile connections; they're comforable with their mobile lifestyle, they've pruned their contact lists, and use it to deepen existing relationships and maintain a smaller, deeper network.
The study also contains many juicy insights about useage patterns in specific places and age groups, and is well worth reading in it's entirety. I think this kind of analysis can help mobile developers better understand who they're designing for, and thus develop entertainment experiences that mesh with the "mobile mindset" of their constituency.
(UPDATE: I found a
downloadable PDF summary of this research)
What do you think? What 'Mobile LifeStyle Stage' do you and your friends best fit into? Do the findings from this study map to the kinds of mobile behavior you're seeing and experiencing in your own life?
1. Seb on February 28, 2004 7:13 PM writes...
Hmm. I wonder if a model much like this could also apply to social software instead of mobile hardware. In retrospect I can definitely see myself traversing analogous stages as I progressively weaved weblogs, wikis, and social networking systems into my life.
Permalink to Comment2. AJ on February 28, 2004 9:01 PM writes...
You're right, Seb -- the details of this study may be specific to mobile technologies, but the overall description of how technology infiltrates someone's life over time is universal. That's why I wanted to blog about this part of the study -- because as a designer, I find it incredibly useful to understand the dynamics of technology adoption, and remember that people's use of technology changes over time.
Permalink to Comment3. AJ on February 28, 2004 9:02 PM writes...
You're right, Seb -- the details of this study may be specific to mobile technologies, but the overall description of how technology infiltrates someone's life over time is universal. That's why I wanted to blog about this part of the study -- as a designer, I find it incredibly useful to understand the dynamics of technology adoption, and remember that people's use of technology changes over time.
I'd love to hear a description of how your use of social software has changed, mapped to the stages I wrote about.
Permalink to Comment4. Christian Hauck on March 2, 2004 8:59 AM writes...
Looks like the usual 2 by 2 spiral move from 1. don't know that I don't know 2. know that I don't know - 3. know that I know - 4. don't know that I know. I wonder how much this idea/meme, pre-existing, has shaped/influenced the design, and thus the results of the study, in a self-sustaining loop, self-fulfilling prophecy: you see what you are looking for?
Permalink to CommentHavin said that, I don't disagree with the conclusions. Interesting to me is the fact that here the techniocal development is so fast that - unlike other change processes - it should be possible to separate the influence of age and ageing from learning and adaption. What I mean is: is a new behavior been taken up by all/most members of a society, or is just a new generation coming up and getting older, and they want/need to differentiate themselves from those that had been here before?