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March 22, 2004

RELATIONSHIP: Two Worldviews

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Posted by Clay Shirky

There were two immediate and strong criticisms of my RELATIONSHIP post of last Tuesday. The first, and broader, criticism, by Ian Davis, suggests I've misunderstood both the relative newness and the general flexibility of the work -- multi-variate relationships can be expressed in multi-variate terms, and missing characterizations can be added, and so on.

The second, in a comment by bardia, says that all the objections I raise and more have been discussed by the people on the FOAF list, and that if these were fatal problems, that group, smart as they are, would have caught them.

I want to deal with these in turn, but first, I want to re-state my views on the subject, because Ian in particular seems to have misconstrued them as practical objections. For the record, I do not believe that RELATIONSHIP suffers from practical problems; I do not believe that it is underdeveloped, or that there are missing but critical implementation details. I believe instead that it suffers from a philosophical error, and one that cannot be fixed by any future iteration of the current line of reasoning. In particular, I believe that a formal and explicit ontology for human relations is unworkable, for several reasons. First, I believe that most such relations cannot be expressed formally -- try detailing any reasonably think relationship of yours using this vocabulary, with any extensions you'd like to add. You will need nuance that is not there, leading to so many new relations -- pitchedBusinessIdeaTo, wasFiredBy, usedToRunWithBackInTheDay -- that you will drag the vocabulary down the sink of natural language parsing.

Next, I believe most human relations cannot be made explicit without changing the nature of the relationship -- transient states such as kindOfInLovewith, thinkingOfSeveringTiesWith, thisCloseToScreamingAt are simultaneously vital and inexpressible in any straightforward way. Furthermore, other humans can read those states without their ever needing to be rendered explicit. Leaving them out dooms RELATIONSHIP to the shallow end of the expressiveness pool.

(I also believe that ontology is the machine learning of the current age, an immensely appealing notion that will fail to achieve almost everything currently expected of it. However, that is part of a larger conversation, so I'll set that aside for now.)

To bardia's comment first: That issues raised here have already been discussed on the FOAF list doesn't seem like a serious objection, because the FOAF list is self-selecting for people who believe that human relations can be described in explicit terms.

FOAF list critiques are made by insiders, and insiders and outsiders have, by definition, different points of view. There were many brilliant theorists of Communism, but it took von Hayek to point out that only markets could allocate economic information efficiently at large scale. Whatever internal criticisms the Communists were subjecting themselves to, and there were many, the ineffectiveness of centralization wasn't one of them.

In the same way, whatever objections to RELATIONSHIP the members of the FOAF list may have entertained, they were unlikely to conclude that the basic problem, as conceived, is unsolvable.

The second and more substantive criticism, from Ian, is the idea that the RELATIONSHIP vocabulary is both flexible and extensible. This is a subtler critique, and that fact that Ian raised it suggests poor writing on my part -- I didn't spell out my objections carefully enough in the earlier piece.

You can see this misunderstanding when Ian says "Without these vocabularies, incomplete and imperfect as they are, we would be mute in the machine readable web, unable to express ourselves in any meaningful way." Note the sense of inevitability here -- if my my critique was correct, there would be aspects of human life that could not be rendered sensible to machines. Ian seems to regard this as unthinkable, and therefore assumes I must not really believe what I seem to be saying.

But of course I _do_ believe that there are aspects of human life that cannot be rendered sensible to machines. This is the AI argument of the last 50 years recapitulated as a conversation about social intelligence.

The AI debate, in its broadest form, involved two theories of the relation between machine and human intelligence -- difference of degree and difference of kind. The difference of degree camp (Minsky, Kurzweil) assume human intelligence is just fancy computation, and therefore more computing power will be enough to create artificial intelligence. (As Hubert Dreyfuss noted, they seem to think this not because they have evidence that this is how the mind works, but rather because if it isn't true, we won't be able to make computers think, which violates a core theological tenet of AI.) The difference of kind camp (Dreyfuss, McDermott) says that when humans think they are doing something different than computation, so more computing power isn't enough -- faster machines are wonderful, but they won't add up to intelligence.

I think we are now seeing the same split around social intelligence. Human social networks are plainly vital, and we think about them all day long. Machines are fantastically good at consuming explicit structure and returning results made from calculating using that structure. There is a camp (Davis, bardia, et al.) that thinks that what humans do when they think about social networks is a kind of computation, and can readily be rendered in a form suitable for machine input, and there's a camp (boyd, Weinberger, me) that thinks that what humans do when they think about social networks is a different _kind_ of thing than computation. Human social calculations are in particular a kind of thing that cannot be made formal or explicit without changing them so fundamentally that the model no longer points to the things it is modeled on.

When Ian criticizes my earlier piece on the ground that characterizations can be infinitely multi-variate and flexible, it's obvious I wasn't clear enough. The flaw in RELATIONSHIP is not that you can't characterize someone as a colleague _and_ an employee, but rather that you can't completely specify the fullness of any reasonably complex relationship, you can't know in advance which of those characterizations you would use in what circumstances, and you can't make even a subset of those things explicit without changing the thing you are trying to describe.

Note that this doesn't imply a complete criticism of FOAF, merely of the idea that the FOAF container can and should carry explicit semantics. (I've run across this before, where a criticism of the Semantic Web is assumed to be a criticism of RDF, even though RDF is a general-purpose tool.) We have many examples of places where link structure is informative, without semantics needing to be attached to the individual links -- Google, of course, and LiveJournal (though they seem to be in danger of forgetting this). Meanwhile Orkut provides a good example of the UI perils of trying to add semantics to link declarations.

Like the AI debate, this is at base a theological question -- there is a group that regards the world as both clearly knowable and describable, and assumes that a lack of clarity is a synonym for a lack of explicitness, and there is a group that assumes that humans possess a core set of social capabilities that cannot be rendered explicit. And we are so early in the overlap of social network theory and computation that we hardly have the language to make those positions clear to one another.

Comments (19) + TrackBacks (0) | Category: social software


COMMENTS

1. Lloyd Dalton on March 22, 2004 11:48 PM writes...

We internally categorize many relationships by identifying them with actions. I think this point is made pretty well by the "pitchedBusinessIdeaTo" and "wasFiredBy" examples. A few more:

WouldLend$100To(ButNot$1000)
GaveGoodPlumbingAdvice

But some are highly abstract:

RemindsMeOfMyselfAtThatAge
TheLoveOfMyLife(IfOnlySheKnew)

And quite a few things that define our relationships are judgements. Not all of them are positive:

TreatsHisDogPoorly
FriendlyGuyButDrinksTooMuch
EasyOnTheEyesButDumbAsABagOfHammers

Many are shallow:

SmellsNice
OwnsTooManyShoes
Tall, Dark, Handsome

The bulk of what composes our relationship spectrum is not only inexpressible in an ontology, it's not stuff we'd even want to say in public.

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2. Jamie Pitts on March 23, 2004 12:16 AM writes...

There's no stopping distributed social networks from being implemented, so they may as well be supported by standards which have a better balance between expressiveness and constraint than RELATIONSHIP has.

I completely agree with Clay's comment about the importance of circumstance. I have been working on the issue of circumstance in developing a framework for customized social networks. There needs to be a means to contextualize the relationship: friends, co-workers, co-students, acquaintences, strangers (one-way), family members, participants in a common activity, and so on. There may also be more than one context: family members who are also co-workers.

Providing a relationship contexts would place restrictions on the nature of the relationships that could occur between two personae, which would also provide a higher level of expressiveness for users. Further, I believe that working circumstance into a social networking standard would also simplify the development of a means to fetch and query the distributed data.

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3. Xofis on March 23, 2004 12:28 AM writes...

Have to disagree on the thinking vs. kind debate. Not only is thinking a form of computation, humans are essentially sophisticated robots. We already are that which we seek.

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4. Xofis on March 23, 2004 12:29 AM writes...

Meant "degree vs. kind debate."

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5. Zbigniew Lukasiak on March 23, 2004 3:42 AM writes...

The problem that the classification will not be full is not something that would make it useless - but rather only partially usable. The question is how big that part can be - and if it will be really small then probably the cost of developing it and software tools based on it would be too big to be practical. I would rather support that latest view on this matter - but what is needed is a quantitative anlyzis. I have no idea how this quantitative anlyzis could be done. (Addressing the comment above "it’s not stuff we’d even want to say in public." - excellent point, that's what I say in: http://zby.aster.net.pl/kwiki/index.cgi?CritisizmOfExpliciteSocialNetworkingSoftware)

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6. Bill Seitz on March 23, 2004 10:08 AM writes...

It's Hayek, or vonMises, not vonHayek...

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7. Bill Seitz on March 23, 2004 10:13 AM writes...

Another hacky idea: have a single 'knows' relationship, but with a strength rating of 1-5 (or maybe -5 to 5 to capture levels of hatred). This still would be horribly crude (because exactly what dimension of the relationship are you rating?). But it would allow a little bit of machine intelligence to be used (find me people that are 3 degrees away with minimum relationship-rating of 4, or 2 degrees with minimum rating of 3)... This seems a step up from read-their-weblog being indistinguishable from have-been-married-to-for-20-years.

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8. Bill Seitz on March 23, 2004 10:30 AM writes...

Another more-general thought: maybe the SemanticWeb stuff can work if the outcomes are assertions with a probability disclaimer. Kinda like FuzzyLogic.

http://webseitz.fluxent.com/wiki/z2004-03-22-VanDijckSemanticWebThemes

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9. Clay Shirky on March 23, 2004 4:38 PM writes...

His name is Friedrich August von Hayek (http://cepa.newschool.edu/het/profiles/hayek.htm) -- any reason to use von Mises but not von Hayek?

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10. Bill Seitz on March 23, 2004 4:53 PM writes...

My bad. Sorry. So used to seeing F.A.Hayek and not F.A.vonHayek....

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11. Rick Thomas on March 23, 2004 8:50 PM writes...

"I believe most human relations cannot be made explicit without changing the nature of the relationship." - Clay

Yes, any participation in relationship changes the nature of the relationship. In particular, any use of language in or about a relationship changes it. It's nice to vibe on the ineffable Davidness of Weinberger, but his public naturally thinks of him in terms, keywords and ideas thus implicitly forming an ontology. This changes David and the public as the relation forms.

Lacking an ideal essence of being, we humans, like all organisms, classify to survive. Even in the most nuanced biography of David the author would intertwine human universals with personal idiosyncrasy - artful classification.

"Relationship" can be criticised as crude or functionally misguided. (For example, I'd prefer to see a non-controlled vocabulary of descriptive terms that could be treated statistically.) But it is merely different in degree from that nuanced biography.

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12. Seb on March 23, 2004 11:17 PM writes...

I totally agree with Rick. Can we build machines that achieve artful classification?

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13. Rick Thomas on March 24, 2004 12:13 PM writes...

"Can we build machines that achieve artful classification?" - Seb

To sidestep a debate about machines doing art, let me recast:

From the gossip and matchmaker to the HR director to the biographer, people characterize people for various purposes and with varying skill. In this brave new world of internet social networks, we have the same need to classify, and intuiting a network effect we sense a grand opportunity. But we are stymied by scaling geometrically for that opportunity. How to manage the heap of classifications and how to find anything useful in their combination?

(This is not that different from the problem that AI tried to solve - given a bunch of "facts" derive new "truths". Only now our tabulating machines are a trillion times more powerful, we are not in thrall to behaviorism, and there are millions more people to contribute data. So if we coopt some terms or algorithms from "AI" it doesn't mean we subscribe to its world view. Yes there's explicit semantics for links. That's just how machines can chain them together. But this doesn't imply a hard-edged definition of a relation.)

Can we use machines to tabulate our social classifications toward everyday artful purposes?

Well, yes! Briefly, I think the key is in the provenance of data and purposes: *Who* says what about whom?

Machines can clarify and collect unlimited statements of the form.
"On 200x/03/22 Clay says, Clay agrees with David"
"On 200x/02/14 Alice says, Bob likes the dress of Alice."
People have an incentive to help the machines because it's one way to be socially engaged ie get better search rankings.

Then let a million hacks bloom.
"BusyBiddy says, Alice's soul mate may be Bob or Ted or Grace"
"The Department of Human Services says, Bob's soul mate may be X or Y or Z"
"The Chamber of Commerce says, Ted's best business will be plastic trinkets"
People have an incentive to bake an applied ontology as a service, or just as social exploration.

The authority of the speaker is always subject to further comment. It's all social nuance after all. The machines simply provide social scaffolding.

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14. Danny on March 25, 2004 7:15 AM writes...

Computer modelling of the real world is never precise. Why should modelling of relationships be any different? Just because it's approximate doesn't mean to say it isn't useful. No need to call on theology or AI.

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15. Rick Thomas on March 25, 2004 11:56 AM writes...

Clay, I just re-read your piece. Your premise - as expressed in the title and your last paragraph - is simply wrong (and an ugly form of argument).

There is a third way (and no doubt others). The problem may be intractable in the absolute and yet useful solutions may come from simple techniques massively applied. See my comments above for more.

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16. David HM Spector on March 26, 2004 1:09 AM writes...

Hi Clay,

As usual, your spot on. I think that there's one point in one of the comments on your article that stands above all the others. Lloyd Dalton points out that

"The bulk of what composes our relationship spectrum is not only inexpressible in an ontology, it’s not stuff we’d even want to say in public"


This is the problem with these so-called Social Software platforms, above and beyond the fact, as we've discussed in the past, that the types of relationships they describe are so contrived.

In general, what I choose to make public about my social network and how I perceive that social network are two separate and permanently incongruous and incompatible things.

For example, what people know about my relationships depends on who the subject is.

How I fell about my social network and how I perceive it depends my my own internal state at any given moment which is driven by my personal neurochemistry. Neither of these states cane be generalized. Even if they could, the latter can and will be different every other moment: e.g., "had a really bad day at the office... feel crappy and wallowing in self pity. No one likes me... boo-hoo." Is my social network really that bad? ...probably not. However its no longer in sync with what I've "published." And, its likely to change when by tomorrow.


The whole premise of the current generation of social software platforms is wrong. What if this is to actually mean anything, we needs more of a "dynamic belief-state network" where the software helps us keep track of our friends and our impressions of our relationships by helping us maintain those relationships rather than a DB of interests, people whom we know and static "facts."

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17. Rick Thomas on March 26, 2004 10:27 AM writes...

Please note the humor:

Clay rails against the very possibility that data can represent human relations.

Then he blithely engages in binary thinking: there are *two* kinds of people - the good guys and the AI believers.

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18. Rick Thomas on March 26, 2004 10:10 PM writes...

"Abstract thought requires "external scaffolding" — Clark's term for stuff in the world that we can alter in order to help our neural net do tough, complex, abstruse reasoning. This external scaffolding includes the simple ways we organize the world (e.g., alphabetizing our CDs), the chalkboard the physics professor uses, libraries, the Web, language itself and social institutions."

David Weinberger discussing Andy Clark's book Being There
http://www.hyperorg.com/backissues/joho-aug15-01.html#mind

Clay, what kind of scaffolding do you propose to help us reason about global social networks?

Thanks for the opportunity to comment.

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19. Tantek on March 28, 2004 1:46 PM writes...

80/20 rule.

The fatal flaw in both the mentioned ontology and this criticism is the assumption that 100% of the problem must be solved, or sought to be solved whereas solving only the common cases, the 80%, is not only possible, but free from the vast majority of the problems mentioned.

See XFN, the XHTML Friends Network.

http://gmpg.org/xfn

http://gmpg.org/xfn

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