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May 30, 2004
Posted by Ross Mayfield
An interesting interview with Intel anthropologist Genevieve Bell challenges assumptions of technology in disparate cultures. "My hypothesis was that there was no variation, that there was a global middle class engaged in the same kinds of relationships with technology. It was a hypothesis that was rapidly disproved." We have highlighted the use of social software to support third places, between work and home, by early adopters in the West, however:
One of the things that became clear in Asia, and is becoming true in the West, but we're not really good at seeing it, is that people are using these technologies for those third activities. In Asia, it's visible in the way people use mobile devices to support religious activities. The nicest example is people using their mobile phones to find Mecca. LGE, a Korean handset company, has produced a Mecca-finding handset with GPS technology in it. So it's a tool of religious devotion. They anticipated selling 300 million units in the first couple years.
AJ Kim also highlighted the people-centric (instead of topic-centric) nature of social networking has an intrinsic fit with mobile devices. But what happens when not everyone can afford one so they are shared? Or when cost and skills require intermediation with devices?
In the U.S., we imagine that mobile phones are linked to individuals, and it's a mode of individual communication. In fact, the model of privatized ownership is one of our foundational social notions, even within the family. We have one of everything -- our own cars our own TV, PC . . . But people believe in different ways of ownership . . .
There's a bunch of working classes and ethnic groups that own phones in common. The model is not individual-to-individual communications, but node to node, or social network to social network, and that model is proliferating, particularly as devices move out of middle classes and into a wider spectrum in society where people are never going to own them individually.
Its interesting to consider tools that support individuals who are a proxy for an offline social network. Groups become more than first class objects, the proxy represents the multitude of interests and combinations to other groups. Mobile devices that support transitive ownership may be more server-centric and counter the models of device manufacturers (intelligent edges) and service providers (variable billing). What happens when there is no end to end-to-end?
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Posted by Xiao Qiang
I know c.c. function of email can be counted as "social software." What about BBS? It certainly can function as many-to-many. Anyway, the reason I say this here is because BBS is the most politically active place in Chinese cyberspace. The number of Chinese Internet users is quickly reaching 90 million. (Already surpassing the number of members of the Chinese Communist Party. ) About one-fifth of Chinese netizens regularly make use of BBS (Bulletin Board Systems). These BBSs can be run by individuals, commercial companies such as sina.com, or government agencies. At any given time, there are literally tens of thousands of users active in these BBS and forums, reading news, searching for information, and debating current affairs. Even on official Web sites such as People’s Daily, its popular BBS, Strong Nation Forum, has more than 280,000 registered members and more than 12,000 posts per day. Together with e-mail listservs, chat rooms, instant message services, wireless short text messaging, and an emerging Weblogging community, the BBSs have provided unprecedented opportunities for Chinese netizens to engage in public affairs. I chaired a round table discussion on this subject in Berkeley last month. Here is the webcast link.
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May 28, 2004
Posted by Seb Paquet
Long-time online community expert Nancy White has finally started her own weblog (did she hear my plea ?). The online community toolkit that she’s been building for years is chock-full of great material, which I suppose she’ll do us the pleasure of introducing bit by bit.
A recent post reports on an experiment I’d been meaning to try but had yet to find the right conditions for: having group of chat participants listen the same music while chatting - much as would happen at a party - as a means of creating a shared atmosphere and giving participants a better sense of togetherness. Apparently it turned out very well… I’ll really have to try it. Webjay could make it quite easy.
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Posted by Clay Shirky
A transcript of a talk I gave called Nomic World, at the fantastic State of Play conference last fall. It oncerns the possible use of MMOs as experiments in letting the players own and operate the environment, thus modeling the conditions of political freedom. (The title comes from Peter Suber's great game Nomic, a game in which changing the rules during the game is a legitimate move.)
Now what would it be like if we set out to design a game environment like that? Instead of just waiting for the players to argue for property rights or democratic involvement, what would it be like to design an environment where they owned their online environment directly, where we took the "Code is Law" equation at face value, and gave the users a constitution that included the ability to both own and alter the environment?
There's a curious tension here between political representation and games. The essence of political representation is that the rules are subject to oversight and alteration by the very people expected to abide by them, while games are fun in part because the rule set is fixed. Even in games with highly idiosyncratic adjustments to the rules, as with Monopoly say, the particular rules are fixed in advance of playing.
One possible approach to this problem is to make changing the rules fun, to make it part of the game.
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May 27, 2004
Posted by Xiao Qiang
Thanks for Ross' invitation for being a guest blogger here. I will start with sharing two news items I have found today. The first one is an Chinese official from the Ministry of Information Industry (MII) was quoted saying "in 2004, China would likely turn out 48 million computers, a rise of 29 percent over last year. The figure is expected to reach 90 million in 2008. " If the official is right, then China is going to be world's largest IT market in 5 years.
This is number of computers in China. What about social software? CNblog.org is a very active group weblog in Chinese cyberspace, discussing weblogs, wiki, social networking services etc... According to bloggers on CNblog, China now has more than 300,000 active bloggers. I also noticed an interesting news about a local Communist Party branch website just added on RSS function. These technologies are spreading fast in Chinese cyberspace today.
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Posted by Clay Shirky
Amazing mid-last-century document explaining how to use the telephone. Some of it is technical -- transferring calls, holding the receiver, but a lot of it is, well, tele-quette, like why the receiving party should answer first, and why the calling party should end the call. Very TCP-ish, in a social way...
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May 26, 2004
Posted by Clay Shirky
Cameron has a fantastic post on his ICA paper, 'Weblogs and Authority', in which he differentiates weblogs pointed to in blogrolls and those pointed to as links.
(As an aside, I've always thought of the difference between blogrolling someone vs. linking to them in a post as the difference between shouting out to someone on the cover of a rap album vs. actually sampling them.)
His most important finding is how radically the lists differ in both who's on them, and, for blogs on both lists, how the rank order differs. Metafilter and boingboing trade places -- on the blogroll list, MeFi is #1 and bB #3, but on the permalink list, they are #3 and #1 respectively. Scripting.com and rebeccablood.com both appear on the blog roll list (#6 and #16, respectively) but neither appear in the Top 20 of rank-by-permalink. Dan Gillmor's column and Jeff Jarvis's blog both appear in the permalink list (#6 and #18 respectively) but neither is on the Top 20 blogroll list.
There's more than one powerlaw -- the shape remains but the population changes radically, depending on the ranking characteristics.
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Posted by Clay Shirky
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Posted by Seb Paquet
For the most part, members of online communities usually rely on one dominant communication channel - be it a mailing list, a forum, weblogs, a wiki, or IRC - even when alternate channels would be helpful for certain purposes. Communities like open source development networks and the international, never-sleeping Joi Ito posse, who use multiple modes, are the exception rather than the norm.
I've been wondering about the factors that somehow work to inhibit or facilitate the use of multiple communication channels, and the interplay between those channels. Now there's a discussion underway on that topic over at the lively Community Wiki, on the page Community Tied to One Technology. Among the potential explanations that are brought up for sticking to one channel: inertia, lack of technical acumen, the fragmentation/critical mass problem, and the lack of integration between modes.
My hunch is that as the "software that does less, well" pattern and the concomitant "mix and match tools" user philosophy that we've seen develop in social software become dominant, we'll see multiple modes become relatively widespread relatively quickly.
(I should point out that the incredibly prolific Dave Pollard touched upon this topic a while ago.)
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May 25, 2004
Posted by Liz Lawley
I just received an email from the creators of Breedster, pointing me to the proceedings of a recent symposium.
It’s well worth a visit.
Proceedings from the Second First Zero Content Symposion 2004 (2004-05-22) hosted by alt0169 trendbeheer.
1. Opening remarks
2. The copulogram as a means of visualising the social network: We are not our maps
3. The toroidal universe: New data, new debate
4. Meaningfulness and motivation: Microcommunities and mobs
5. Paranoia, hubris and hatred in the post 4/21 era
6. New ~insights in the epidemic potential of pathogenic causative agents in heterogeous communities through outbreak investigation by fluorescence spectroscopy
7. Q&A, Adjourn
Panel members: alt069.com, drunkmenworkhere.org, lfs.nl, zidouta.com and zutman.be.
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May 22, 2004
Posted by Ross Mayfield
This week I participated in a mind-bending IFTF event shaped by Howard Rheingold on A New Literacy of Cooperation. They are developing a new famework which challenges the assumptions of business strategy that centers around competition. The rise of open source, intellectual property commons, participatory politics, participatory media, and social software all give rise to new cooperative strategies for business.
One of the participants is good friend and UCLA professor of Sociology Peter Kollock, whose work includes the sociology of cyberspace, reputation, how markets are actually social and social dillemas (.pdf): Social dilemmas are situations in which individual rationality leads to collective irrationality. That is, individual rational behavior leads to a situation in which everyone is worse off than they might have been otherwise.
Competition and collaboration go hand-in-hand where social dilemmas arise, so the framework provides lenses and levers to understand and shape how they emerge. Peter provides a great rationale for why you shouldn't be the first one to defect, be envious of business partners and why you should be generous. There are great incentives to be open, but it comes at risk. There is no algorithm for community, there are algorithms for destroying one.
We are just at the beginning of developing language and models for cooperation. Measured by the response of enterprise participants at the event and in the Eventspace to the frameworks presented, Howard is really on to something by moving us past zero-sum thinking. Not just for business, but our survival.
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Posted by Ross Mayfield
Help us welcome guestblogger Xiao Qiang. I met Xiao when were panelists on social software at an IFTF event. He has been a political activist since Tiananmen, is the founding executive director of Human Rights in China, is a MacArthur and Santa Fe Institute fellow and now directs Berkeley's China Internet Project. Besides his personal blog, he blogs with John Battelle and others at China Digital News.
Xiao can help us understand more than the state of blogging in China and all those links you wish Google can translate. Social Software in China faces issues of control even if not applied to activism or media. Its a place where the digital divide could result in another revolution and the greatest country least understood.
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May 21, 2004
Posted by David Weinberger
Joi has six free days in Europe and has posted a wiki where we can suggest ways he can constructively use his time.
A cleverer person than I could probably figure out huge amounts about Joi, his social network and his standing just by reading this page. It's the sort of rich artifact the Web creates unintentionally and frequently...
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May 18, 2004
Posted by Clay Shirky
Interesting document on some of the technical details behind Stanford's iRoom, part of the larger iWork project. The iRoom is a room designed for highly mediated collaboration among real-world users. The description of the iRoom reads, in part Emphasize co-location.
There is a long history of research on computer supported cooperative work for distributed access (teleconferencing support). To complement this work, we chose to explore new kinds of support for team meetings in single spaces, taking advantage of the shared physical space for orientation and interaction.
Reliance on social conventions.
Many projects have attempted to make an interactive workspace smart (usually called an intelligent environment). Rather than have the room react to users, we have chosen to focus on providing the affordances necessary for a group to adjust the environment as they proceed with their task. In other words, we have set our semantic Rubicon such that users and social conventions take responsibility for actions, and the system infrastructure is responsible for providing a fluid means to execute those actions.
Now they've published a paper on the Event Heap, an attempt at making a coodination framework for all the different software users run in the iRoom.
The paper is about solving social coordination problems among software by giving every piece of software access to a shared "space" where all the software can see the messages being passed around and acted on by the other software.
One app written in this way is a display tool that coordinates presentation in the physical environment of the iRoom: While traditional presentation programs coordinate the display of slides across time, SmartPresenter coordinates the display of information across both time and display surfaces. For example, a presentation might specify that at time-step 4, slide 17 from a Power Point presentation be shown on the left touch screen, a 3-d model be displayed on the high-resolution front screen, and web pages be displayed on the other two touch screens.
As an analogy, the Event Heap is, for the software accessing it, like a project room with whiteboards on all the walls -- no matter what you're working on in your little corner, you can read whatever anyone else has written on any of the other surfaces. Much of it might not be of much use to you, but its there if you need it.
The gory details are, well, gory -- it uses IBM's TSpaces project, an implementation of Gelertner's tuplespaces idea in Java, and all like that -- but the basic message is fascinating: as we start working with the blowback of our mediated social interactions moving into real world interaction, the borders between our tools are going to have to be made semi-permeable as well, so they can function as socially as we can.
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Posted by Clay Shirky
My posting speed is always slow, which prevents me from commenting on the events of the day, as I usually don’t know what I think until they become the events of last week. I am therefore the Last Blogger On Earth® to comment on the MT 3.0 pricing debacle.
I have only two things to add to Liz’s excellent observations:
First, most of the analyses have focussed on the users, as if MT were a word processor whose main value was to individuals. Seen in this light, the users complaining about the changes are behaving childishly.
However, that’s what users always do in this situation — the reaction is baked in. The problem is not with these particular users, it would be with any group of users in a similar situation. Weblogging tools are community enablers, and when you create community, you engage people’s emotions. Period. Community membership precedes rationality, both historically (all higher primates are social) and literally (children attach to their families before they can talk.)
The dilemma for people who build communal tools is this: if you want something that hooks people emotionally, you cannot have rational users, and vice-versa. And when you build a tool that helps create a social fabric, changes to the tool trigger social anxieties. Always. (See the Fuck Fotolog thread from last year.)
The second, narrower point is to the suggestion that since MT 2.x still works and is still free, nothing has changed. This is nonsense, for two reasons: First, MT is not merely a piece of code, it is a ticket into a community. I still use an ancient version of emacs, because its personal software, not social software, and what other people do or don’t do with emacs doesn’t affect me. MT does not have those characteristics — what other people are using matters, and splitting the 2.x and 3.x trees creates two classes of users.
And this is the other reason the “2.x is still free” argument is nonsense: if other people are better off, you are worse off.
This one is hard to understand, because classical economics denies that it is true. Classical economics, however, is wrong: if your neighbor wins the lottery, you are worse off.
There are all sorts of arguments for why this isn’t true, or shouldn’t be true, but none of those arguments matter. We have a set of emotions like jealousy and envy that are decisively negative and triggered by other people enjoying things we don’t have access to.
This matters for the creators of social software because one of the standard “Launch now, make money later” plans is to add Gold Membership, with enhanced services. This should be a winning strategy — the old users are no worse off, but the new users pay premium prices for premium services. The problem with this, in a social context, is that it creates a class system where some people are visibly better off than others. Classical economics tells us this is not a problem, but the users seem not to have gotten that message.
This is not to say that MT shouldn’t charge for their product — we use it here, and I’m assuming we’ll upgrade when the time comes. It is to say, though, that because MT has succeeded in creating social value, you cannot expect users to act rationally to change. If you want users to really care about a piece of social software, they will invest in it emotionally. If you change the bargain they think they are operating under, even if that bargain is merely implicit and obviously unsupportable and even if you have the absolute and unilateral right to change it, they will freak out.
This reaction is part of the social weather, and like the real weather, complaining about it is both immensely satisfying and basically useless.
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Posted by Seb Paquet
Gordon Gould sparks an interesting discussion on what success in blogging means or ought to mean. He basically says that it follows from the power law argument that people will blog for fame, not fortune, but fame of the fifteen-people variety.
For the average blogger, fame-as-success model needs to become pride in publishing on what is effectively the new refrigerator door. It needs to move away from being stack-ranked against bOING bOING and become much, much more socially localized. We need to encourage the concept of micro-fame among one’s peers, friends, and families. This is both a technical infrastructure change and a social redefinition.
A concise and well-articulated entry.
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Posted by Ross Mayfield
We're trying something unprecedented for the Red Herring event -- 100 conversations with 100 CEOs of the Red Herring 100 Top Private Companies on 100 Weblogs.
The space is open to the public, some video will be streamed and Mitch Ratcliffe is going to be video blogging.
Of course, the early adopters have already jumped in. Marc Canter posted about FOAF to the LinkedIn Blog. LinkedIn CEO Reid Hoffman responded with his rationale for when to adopt FOAF and asking if there is a clear application for it yet.
So, now I'm wondering who is going to take the DRM company to task, talk privacy with Plaxo, scribble on Motion's tablet, spam MailFrontier, service Grand Central, sforce EchoPass, open with Scalix, snipe Vonage, gaurd against Forum Systems, reason with IM Logic, subscribe to KnowNow or yodle with Yodlee?
You get the idea. The train is leaving the station, so drop them a clue.
BTW, I'll try to tone down references to Socialtext for a while in polite response to a comment on this blog. Its what I do, I'm busy, so its pretty natural for me to blog about it and I stay on topic. If we were to get these 100 CEOs to blog, you have to expect them to blog about their passions too.
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May 16, 2004
Posted by Ross Mayfield
This week I am participating in a virtual 5-day course on Blog, Wikis, Social Networks - what can social software do for you?, hosted by Social Computing Alliance. It's not an alliance of the Social Software Alliance variety, but an organization where Lisa Kimball and Tom Mandel will be hosting some events, conference calls and writing a book. You may know Lisa and Tom from their days creating Caucus community software. Its great having some new voices that are old hands at community entering the fold.
There are some great real world events this week too, more on that later.
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May 15, 2004
Posted by Liz Lawley
I’ve spent most of the afternoon and evening reading through the literally hundreds of trackbacks to Mena Trott’s announcement of Movable Type 3.0 and its new pricing structure. It’s a pretty amazing process to watch. And if I didn’t like the folks over at SixApart so much, I’d enjoy watching this process unfold a lot more.
As I write this, there are already 547 trackbacks to Mena’s post. The vast majority of them are from MT users who are upset about the announcements—many of whom are actively pursuing alternatives, and posting URLs to other blogging platforms and instructions for migration.
This is certainly not the first time that a company has badly misjudged its customers (remember New Coke?)—but it may be the first time that a company whose customers are all online publishers has done so.
The real problem, as both Simon Phipps and Jason Kottke have pointed out—is that the personal license pricing is disastrous. And by making the personal licenses so unpalatable, they’ve alienated the very users that made them so successful.
They’ve also left a number of academic users with serious questions about how this pricing model will affect them. From the University of Minnesota UThink project to my own MT Courseware, academics who’ve vested significant time and energy into customizing MT are now pondering what their options will be. There does seem to be some encouraging news on that front, however. I’ve spoken with Anil Dash about the “significant educational discounts” that are referenced on the site, and the answers were reassuring. I’m not going to post specific numbers, because they want to work out details on a case-by-case basis—but I’d strongly encourage academics interested in upgrading to contact SixApart directly to find out what the cost for their specific installation would be.
People already running installations of MT 2.x don’t need to panic—what they have now is covered by their original license, so unless they want to upgrade there’s no reason to be concerned about the fees. Unfortunately, that wasn’t well communicated in the announcements, so a lot of folks are unnecessarily worried. (Yes, I checked this with them before writing that.)
This post from DrunkenBlog has a nice analysis of the economic issues at play in this process right now. What seems clear is that this announcement has created a significant change in how people perceive the blogging tools playing field. The folks over at pMachine have started a “Make the Switch” campaign; they’re offering free copies of their new ExpressionEngine software to the first 1000 “switchers,” and promise a competitive upgrade price to follow. Shelley Powers, Slashdot and MeFi have pointed a slew of users to WordPress and TextPattern.
On top of those “install it yourself” options, SixApart is also now facing competition on the hosting front from a much-improved new Blogger (complete with integrated comments!), and the final release of Tucows’ BlogWare.
I think we’re watching a significant moment in weblog history. Justified or not, the anger among MovableType’s users will push many of them to new tools, and has permanently changed the perception of SixApart by its customers. The users have spoken, and the landscape has shifted.
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May 14, 2004
Posted by David Weinberger
Clay has sparked YAD (yet another debate) through his delectable writing, this one about the consequences of two facts: We are making more images than ever (thanks to camera phones, moblogging, etc.) and the Internet has undone the traditional controls over images. Clay puts this in the context of the Reformation (just scroll down the freaking page and read it already!), draws fire over whether the new unfiltered presence of images is a good thing, and replies.
All I'd add: Images obviously have powers words don't. But we're not just getting to see unfiltered images. We also get to talk about them together.
That, IMO, is what's really different these days.
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May 13, 2004
Posted by Clay Shirky
Building up store of previously decentralized information used to be so expensive that only big organizations could undertake the process, and then only for important things -- phone books, driver's license records.
And now it's everywhere. The NY Times today has a story on Mark Thomas, who has built, with distributed help, a global database of the locations and phone numbers of pay phones. It started as a quirky labor of love, but has since been used to find runaways, pedophiles, and stalkers, all of whom were relying on the unfindability of a payphone.
Thomas built our first working server-push script (now _that_ dates me) for me back when I was PM of AGENCY.COM, Back in the Day, and started his pay-phone project shortly thereafter, and this is where it's ended up -- a single individual, linking ten of thousands of phone numbers to addresses all over the world _in his spare time_.
And the Psy.geo.conflux is running a distributed camera-phone street game in NYC where participants send SMS challenges to one another to photograph some abstract thing ("Take a picture of something that tastes good next to something that tastes bad",) another project which would have been impossible two years ago and will be normal two years from now.
The network doesn't just give individuals the power to distribute what was previously concentrated, but also to concentrate what was previously distributed...
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Posted by Clay Shirky
Lucas, current MVP holder in the Comments section here, comments on Moblogging from the Front and the New Reformation, saying: I have recently had an opportunity to rethink my position on this issue. Only a few weeks ago I would have agreed with Clay. But I now think that unmediation, and indeed the entire concept of personal empowerment via consumption — and even production — of information via the internet needs to be revised.
Why this sudden change of face? Well, first of all there is a hidden (and quite naive and probably dangerous) assumption to the argument that more information — even the right information at the right time — leads to more informed decision making and thus empowerment. [ more]
Let me unhide that assumption, by saying that I am a sometime-student of decision making literature (currently reading Sources of Power: How People Make Decisions, which is absolutely fascinating), and I would never suggest that more information necessarily leads to better decisions.
In fact, one of the things that makes an expert expert is knowing what information to ignore, so a rising tide of information is almost certainly going to lead to bad decisions in just the way that desktop publishing tools led to party invites with nine different fonts. It will take a long time before we know how to ignore the bulk of this new information we’re getting.
There’s a larger point to make, though, about historical change: A change is revolutionary if the likelihood of it happening has nothing to do with whether it’s good nor not.
It’s easy to point out the ways in which the network is bad — everyone from Robert Putnam to Naomi Wolf to George Packer to that The Internet is Shit guy has described (correctly, it must be stipulated, often correctly) the ways in which more access to more media makes things worse.
Doesn’t matter. Does not matter. There is never going to be a moment where we as a society ask ourselves “Do we want this? Do we want the changes that the new tsunami of production and access and spread of information are going to bring about?”
As an illustration, one of my clients is a big library, so I spend a lot of time around librarians, and I have heard speech after speech where librarians tell one another how vital libraries are even in the age of Google.
These speeches are in a way rehearsals for the Big Moment, when society comes into their office and asks “Dear Librarians, tell us: should we keep on the seductively easy Path of Google, or should we come here and learn The Way of The Card Catalog?” And the librarians will tell society, in impassioned but carefully reasoned and ultimately convincing terms, why libraries are still vital institutions, and why getting your information without the help of Trained Professionals® is a bad bad idea.
And the one possibility these librarians who make rehearse this argument in their heads seem not to have considered is the obvious one, extrapolated from the present: this moment where they get to make their case will never come. One at a time, people will shift from one mode of thought to another, and eventually younger users won’t realize that there ever were two modes — you just google for the stuff you want. How else would you do it?
The librarians can point out (again correctly, let it be said) the ways in which this is inferior to the present system, but they will never get to make that speech, since no one will ever ask them to, anymore than anyone asked the linotype operators to point out the ways in which desktop publishing was inferior to type-setting (which, in the beginning, it was, in every aspect except convenience.)
The comparison with the Protestant Reformation was not to suggest that we are entering a bright new future — for a hundred years after it started, the Protestant Reformation broke more things than it fixed. It was to suggest that even though we can describe, correctly, the ways in which the loss of mediation will be bad for many of society’s core institutions, it’s happening anyway, and our telling ourselves it shouldn’t won’t change much.
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Posted by Ross Mayfield
Google is beta testing Groups 2, a free email list service destined to replace its Usenet archive (Groups 1, which it builds upon). It won't suffer exactly the same fate as Usenet as it allows public, moderated and private lists. Groups 2 shares login with Gmail and of course has a nice and usable design.
I created a group called Groups if you want to play and have a conversation about it: http://groups-beta.google.com/group/groups/
Server errors happen occasionally and I encountered errors using a private list and even spelling errors: Visit http://groups.google.com/group/groups/about to join or learn more about who is alloed to post to the group. Love it.
The cost of group forming just fell again. And Yahoo has a real concern ( the war) and there is more to come. An email overlay on Usenet essentially brings Google on par with Yahoo Groups in one swell foop.
But still, the good groups aren't lists anymore, but spaces and feeds.
UPDATE: Groups to have ATOM feeds
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May 11, 2004
Posted by Clay Shirky
James Hong of HotorNot fame launched YAFRO as a Friendster clone (the acronym is for Yet Another Friendster Rip-off.) Since then, they’ve turned it into a moblog, and Hong has recently posted a list of US soldiers posting pictures to YAFRO from Iraq. Images straight from the front, with Dan Rather nowhere in sight…
Jaques Barzun, author of the marvelous history of modernity From Dawn to Decadence (1500 - present), makes the point that the Catholic Church as a pan-European political force was done in by the Protestant Reformation, itself fueled by the printing press. Once the Church lost the ability to control the direct perception of scripture, thanks to the printing of (relatively) cheap bibles in languages other than Latin, their loss of political hegemony followed.
This is what we are seeing now relative to the military’s control of information. A year or so ago, someone in the DoD told me that the thing that would most affect the prosecution of the war in Iraq would be images of DAB’s — Dead American Bodies. The unplanned spread of photos of coffins, and now of torture victims, means that control of this part of the war is outside the military’s hands.
The spread of images from Iraq, both relatively plain ones like most of what’s on the YAFRO blogs to the horrifying images of torture and abuse from the Abu Ghraib prison are all part of the removal of bottlenecks that will change the political structure in ways we can’t predict.
And it isn’t just military affairs, its politics and business and everything else, from attempts to coordinate evidence of Apple’s manufacturing errors (previously handled case-by-case, but now becoming a kind of grass-rooots class action protest, to Apple’s horror) to the distributed amicus brief on the SCO case conducted by the Linux community to the recent right of Americans to get their medical records on request and within 30 days to the publication of spoilers for popular TV shows. (Read this last link now — its from the Times and goes away in 5 days, and although on the surface its about TV, its really a musing on life in a fully disclosed culture.)
I remember hearing about the security efforts being put into place around delivery of Ken Starr’s Whitewater (Lewinsky) report as it was delivered, and thought “Why are they bothering? It will be in the web in 48 hours…” I was wrong, of course — it was on the web the next day. Now I hear that military officials are debating whether to release other photos with evidence of American torture of Iraqis, and I wonder again why they are bothering. If the images exist, they will be released. It’s a fantasy to assume that they can re-assert control of the spread of images by fiat.
A parallel and a counter-parallel jump to mind. The parallel is Barzun’s point that during the initial furor of the Protestant Reformation, neither the Church nor Luther and his peers wanted a schism — on the contrary, all of them constantly maintained that what they wanted was to preserve the Church. It’s just that the Lutherans wanted to preserve the Church while reforming the relationship between the institution and the laity, while the Church itself was willing to talk about all sorts of reforms except institutional privilege.
At a guess, filtered versus unfiltered information, in many settings and particularly around control of audio and visuals as opposed to words, is going to precipitate the same sort of conflict. (The music industry is a canary in that particular coal mine.)
The counter-parallel is from Hunchback of Notre Dame, where Dom Claude holds up a newly cheap and accessible bible, points to his beloved Cathedral, and says “This will kill that.” The word was more powerful than the image.
Now we are in a mirror world, where the newly free production and distrubution of images is the novelty. Hearing about DABs or torture victims is nothing like seeing them — I had to rip the cover of the Economist this week because my wife can’t stand to see the image of the man on the box with the electrodes in his hands.
New tools for spreading of the word are powerful, of course — witness the weblog explosion in all its complexity. But the spread of images is a different kind of thing, not least because images pass across linguistic borders like a lava flow. Now that production and distribution of images are in the hands of the laity, it’s a safe bet that we are entering a world of “That will kill this.” We just don’t know what parts of society “this” refers to yet.
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Posted by Ross Mayfield
Flickr released two things that proves they are going meta on us. Flickr Notes allows annotation of photos for telling stories:
One thing that is not public anywhere yet is that we're committed to helping to develop and supporting a standard for annotation, based on Greg Elin's Fotonotes stuff. (Once there is something to be compatible with, Flickr will be 100% 'Fotonotes R/W' (read/write) compatible.) The JPEG format allows for 8 headers (of 64k each!) and EXIF is the only real respected standard right now, but once it's possible for people to upload photos with Fotonotes headers into Flickr we'll display the notes - and if you want to export a jpeg from Flickr with the notes intact you'll be able to do that too.
Flickr Tags allow easy assignment of even more metadata to images. Its a rip-off from one M2M guestblogger to another, Josh Schachter's del.icio.us social bookmarking tool. Portable links can be used for queries, just replace cat with what you are looking for: flickr.com/photos/tags/cat.
Somewhat related, Adam finds a GPS-enabled photoblog for telling trippy stories.
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May 9, 2004
Posted by danah boyd
Recently, i've been getting lots of SMS-style emails from people about Friendster. Usually, this means that they're teens. So, i went in and did a search in Friendster for ages 61-71 in California with pictures within 3 degrees. Almost 1000 hits. Doing the same search in Singapore, i found over 600 hits. All teens.
They're all underage (and it seems as though the most popular age to choose these days is 69). What surprises me is the emergence of Fakester High Schools (in order to collect all of those from the same HS). I'm stunned that Friendster was so vigilant in going after Fakesters because it was ruining search and they weren't viable customers, but they ignore the Fakesters that could open them up to hefty legal suits.
I also got a great report from Singapore that students are creating images of their HS teachers to write testimonials about how horrible they are. Looking at a few of them, interests include things like "Shouting at ppl, Confiscating balls especially soccer balls, Catch students who are late for school." Testimonials include things like "_|_ u sux! may ur dick not be wif u!"
A quick perusal of Friendster produced more Fakesters than i saw in the Fakester hayday. I find it utterly ironic - fakesters and teens everywhere and the early adopters are no longer participating. It seems as though their efforts to configure the users didn't work so well. (Of course, today's apathy is easy to explain... the Fakesters and teens aren't nearly as visible to the friends and FoF of those in the Valley as they were 9 months ago.)
[Also posted to apophenia]
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May 6, 2004
Posted by Clay Shirky
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Posted by Clay Shirky
Matt Webb has posted notes for a practical primer on social software. The essay is in part literature review, which is useful, but the best part is that it takes Stewart Butterfield's 7 Habits of Highly Effective Social Software (Identity, Presence, Relationships, Conversations, Groups, Reputation, Sharing) and uses them as lenses to critique a particular piece of social software (AIM) as a guide to thinking through the issues generally:
*Identity* | Your identity is shown by a screenname, which remains persistent through time. There are incentives not to change this, like having your list of friends stored on the server and only accessible through your screenname. This acts as a pressure to not change identity. Having a persistent identity is more important than having one brought in from the physical world.
*Presence* | Presence is awareness of sharing the same space, and this is implemented as seeing when your friends are online, or busy. AIM isn't particularly good at group presence and visibility of communication, although other chat systems (such as IRC and early Talkers) use the concept of "rooms" and whispers.
[...]
It looks like Matt is really digging in to practical advice, and has started list of links to be included in his primer.
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Posted by Clay Shirky
BT is working on a phone directory that calculates "small world" networks. (That link, alas, is to a PR piece -- lots of words, but the tech content, she is not so much.)
The system, being tested internally at BT, is designed so that when you want to look up the number of a Paul Kim or Matt Jones, it presents you the possible numbers sorted by social proximity, not geographic location. "You are likely to want the Matt Jones connected to you through Ben, Alice and Tom, not the Matt Jones who is your boss's secretary's dentist's cousin."
There is one interesting bit of speculation in the piece -- while the original design was to improve disambiguation in large search spaces by adding social gradients, the project could also represent an alternate way of discovering unlisted numbers for mobile addresses: "SWORD could populate a database by utilising people's personal address books, stored from their mobile phones," Paul Toms added.
For example, if you want to contact a friend of a friend, whose number you do not have, it could be ascertained via a link to a mutual acquaintance. Paul added: "It's a question of getting the timing right, and while obvious security issues would need to take precedent, the potential for SWORD to become a useful means of finding mobile numbers is a very interesting prospect."
Its a switch from a list approach to phone directories -- you're on or off -- to a social map -- only show my number to friends of friends. (And within 6 months of launch, there would be people working to get the world's biggest mobile phone list, and then selling access to it...)
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Posted by danah boyd

For his visualization class final project, Jeff Heer created Vizster, a visualization tool for online social networks. The tool allows you to explore the network and color-code the data to make easy comparisons. It's built on top of Jeff's toolkit called Prefuse.
(PS: Vizster is not currently available for download and Jeff is on a well-deserved vacation so don't bug him until June. But definitely check out his other projects)
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May 5, 2004
Posted by Ross Mayfield
Semacode is a URL barcode readable by camera phones.

Print the above image, tape it to a physical object. Next time someone wanders by with a Symbian/Series 60 phone they point, click and their browser takes them to http://www.corante.com/many.
Camera phones are the fastest growing consumer electronic device. People take them everywhere in the real world. And like Greg Elin from Fotonotes says, "they are just data capture devices."
[via Dan Gillmor, see also: Smartmobs yesterday and in July]
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Posted by Clay Shirky
So the deeply crazy attempt to solve dating is now live in a service called SocialGrid, a service that could perhaps best be described as "geek code meets FOAF."
You describe yourself (example question -- rate your physical attractiveness on a scale from "Below Average" to "Model Looks" -- no points for guessing the gender of the UI designer *) and it generates a set of tags you embed in your page. Google then indexes those tags, thus letting you search for, e.g. 5' 6" brunettes of above average physical attractiveness interested in dating who live near you. ( And a pony.)
A quick check of member pages reveals roughly (wait for it) 90% men looking for women. The other 10% is divided among men looking for men, women looking for women, one man looking for transgendered women, and one 20 year old woman with auburn hair and exceptional writing talent, who is looking for men and probably astonished at her incredible good luck right about now...
Oh, and in case you were wondering: Warning to Copycats & Clones
SocialGrid has retained one of the top intellectual property law firms in America. Everything on this site is copyrighted and trademarked, including our search and coding system. Our patent application claims coverage on searches for all complex objects using Internet search engines. Our goal is to ensure a search system that will be free to our members and keep individuals and corporations from profiting by charging for searches. We will marginalize every profit margin. There is no money to made in creating another ID coding system. The world needs only one system. If necessary, we will give SocialGrid and the patent to Google to insure one standardized coding system. Any copycats and clones will have to answer to Google. Please be advised that any copyright, trademark, and patent infringement will result in legal action.
So now you know.
----
* There's, more, much more, where that came from. The category "Hair", for example, includes "Blonde" but not "Blond" and offers the users the opportunity to differentiate between "Blonde" and "Dark Blonde." Inexplicably, there is no checkbox for "Dark roots"..."
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Posted by Clay Shirky
Openness creates growth which creates value which creates incentive which creates system-gaming which damages openness.
This social pattern has now hit LinkedIn. I got this from them a couple days ago: Dear Clay,
As more professionals are actively adopting LinkedIn, you may have noticed that you are also getting more emails from people inviting you to be their connection.
While this is the easiest way to build your network and a testament to your reputation as a professional, we recommend you only accept invitations from people you know and who you are willing and able to recommend to other professionals you know...
Three themes in one! First, scale in social systems creates a pressure to introduce membranes that shield individual participants from the effects of scale.
Second, society is a public good, unowned and unownable, which sets it up for a tragedy of the commons. The tortured phrase "While this is the easiest way to build your network and a testament to your reputation as a professional..." speaks to the tension between rapid growth and long-term value.
(As an aside: is it really 2004 and people are _still_ retro-fitting sites to deal with the almost universal results of rapid social growth? People people people, this _always_ happens -- community software is unlike, say, audio editing tools in that success is much harder to deal with than failure. If you plan to succeed, plan to deal with success...)
And the third theme, of course, is the persistent tension between the goals of LinkedIn Inc., of the users of LinkedIn, and of those gaming the system. Here LinkedIn is recommending that I take additional steps most of whose value accrues to them, not me. To get a LinkedIn whitelist I have to upload my address book first.
It's the standard YASNS plea -- "Do more work to help us bother you less!®" I assume they are in terror that I not figure out that simply ignoring all LinkedIn mail once the S/N ratio falls too far is much easier.
On a related note, Stowe Boyd tells an interesting story about a guy _selling_ one degree connections to him (scroll to "SNA jacking"), on the grounds that he has snammed enough people to act as a valuable bridge. The snammer in question ...is making contacts with folks on the LinkedIn network under false pretenses: We all presume that he is like us, and that his network is made up of people like our own business and personal contacts, not clients paying for access. Don't get me wrong, I think that his model pay to play is potentially a good one, so long as everyone involved is operating under the same set of rules. However, that's not the set of rules I was operating under when I joined LinkedIn, and it wasn't what I thought was going on when I accepted his request to become a contact. I don't want him to make money on my reputation and contacts, and I especially don't want him to do so without my knowing about it.
It's interesting to me that Stowe invokes the 'rules' he joined under, when no such things existed. What he means is "I made certain assumptions about the social fabric that this guy is violating, and as in real society, I expect my assumptions to be both shared and actionable."
That they are not comes as a surprise, and this tension between what we expect vs. what the terms of service say and the software allows is a lot of what makes the currently clunky YASNS world so interesting to watch.
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Posted by Ross Mayfield
Sean Gallagher threw up a wiki when a division of Ziff Davis was locked out its offices and saved the day:
Under normal circumstances, I don't recommend running a mission-critical application for a large media company on a $7-a-month Web hosting account. But it worked in a pinch.
I did a quick test of the Wiki, posted a sample page to provide some basic user documentation and instant-messaged the Wiki's URL and user and password information to the rest of the eWEEK.com team memberswell, at least the ones who had Internet access.
And in a few minutes, the work was once again flowing.
At 4:30 p.m. yesterday, Sprint managed to restore the Internet connection to our Manhattan office, and once again we had access to our corporate workflow solution. The Wiki, having served its purpose, went quiet; I archived the text files created in it to a CD and flushed them off my Web host. But it's still there if we need it. And odds are, we'll need it for something.
Of course, could have done all this with two clicks with Socialtext, by anybody, but that's not the point.
There are moments when the flow of works break down and real people save the day. This is where new practices are discovered.
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May 4, 2004
Posted by Ross Mayfield
Valids Krebs released his third iteration of networks of political books using Amazon purchasing data:
The big difference between this network map and the previous two are the number of books in the middle. The release of two popular middle books, colored purple, expose a further network of middle books. Ghost Wars reveals one group of middle books, while The Rise of the Vulcans reveals a second group. Yet, the increase in boundary-spanning books does not indicate a shift in the political landscape. The three network maps are not that different within common statistical limits.
The division between left and right remains strong. Network metrics, as well as the visuals, show two dense clusters with high preference for homogeneous choices. Echo chambers, on the right and left, remain amongst book readers in America.
I would lay odds that the recent bestsellers divides this network in motion.
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Posted by Clay Shirky
Ars Electronica featured prizes for digital community for the first time this year. (Nice to see several wiki projects; surprising to see so many sites focussed on health issues.) The two winners are:
*Wikipedia (USA)* www.wikipedia.org
"Wikipedia" is an online encyclopedia that all Internet users can collaborate on by writing and submitting new articles or improving existing ones.
*The World Starts With Me (Niederlande / Uganda)* http://www.theworldstarts.org
"The World Starts With Me" is a sex education and AIDS prevention project that simultaneously gives young Ugandans the opportunity to acquire Internet and computer skills.
Awards of distinction went to:
* dol2day - democracy online (Deutschland): http://www.dol2day.de
* Krebs-Kompass (Deutschland): http://www.krebs-kompass.de
* Open-Clothes - 6 billions way of fashion for 6 billions people (Japan): http://www.open-clothes.com/
* smart X tension (Österreich / Zimbabwe): http://www.mulonga.net
Honorary mentions to:
* Cabinas Públicas de Internet http://cabinas.rcp.net.pe
* Children with Diabetes http://www.childrenwithdiabetes.com/
* DakNet: Store and Forward http://www.firstmilesolutions.com
* Del.icio.us http://del.icio.us/
* DjurslandS.net http://www.djurslands.net
* iCan http://www.bbc.co.uk/ican
* kuro5hin http://www.kuro5hin.org/
* Kythera-Family.net http://www.kythera-family.net
* Lomography http://www.lomography.com
* Nabanna http://ictpr.nic.in/baduria/welcome.html
* NYCwireless http://www.nycwireless.net
* Télécentre Communautaire Polyvalent Tombouctou
* Wikitravel http://www.wikitravel.org
* Daily Prophet http://www.dprophet.com
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Posted by Seb Paquet
I just followed a link from Sunir Shah's page to John Suler's "The Bad Boys of Cyberspace", an extremely detailed look at problem behavior in online communities and the ways of dealing with it that have been developed over time. It's based on Suler's early field research on the Palace avatar chat communities, so some of it is fairly specific, but there's a metric boatload of insights in there.
The whole thing basically reads like a chat wizard's handbook. Here are a few section headings from the table of contents to give you a taste of what's inside:
3. More Complex Social Problems
Revolutionaries
Freedom Fighters and Other Tenacious Debaters
Bible Thumpers
Identity Theft, impostoring and Switching
Detecting Impostors -- Intervening with Impostors
Genuine Identity Disturbances -- Depressives
Pedophiles -- Scam Artists
Gangs -- Banning the Gang
[...]
The colourful jargon used makes it rather enjoyable, especially when read literally. This from the section on intervening with Bible Thumpers:
[Wizards] may encourage the Thumper to move to another room (or another Palace site) where there may be members who are more interested in their ideas. If Thumpers refuse to stop accosting other members, wizards may follow the procedures for gagging. The other users in the room also should be reminded about the "mute" command. Experienced wizards recommend that Thumpers never be killed.
"The Bad Boys" is actually part of Suler's vast online book, "The Psychology of Cyberspace":http://www.rider.edu/~suler/psycyber/psycyber.html. I recommend you have a look, but be warned that once you dive in you may not emerge for quite a while...
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Posted by Clay Shirky
JD Lasica is working on a book called Darknet: Remixing the Future of Movies, Music and Television, and he's put it up on a socialtext wiki for group editing, and he makes an interesting distinction between his current use of the wiki and his planned future use of a weblog: This is an experiment in trust. Feel free to dive in and make all the changes you think are warranted. I've opened this up as a public wiki, rather than a private space. Feel free to link to this main page from your blog, though I'll also ask at this early stage that people not excerpt material or dissect any of the material in detail because we're not at the public discussion point yet.
At a later date, I'll post a considerable amount of material from the bookas well as a great deal of material not included in the bookand at that time we'll open it up to the blog community. But for now, this wiki is set up only for collaborative editing and nothing else.
So the wiki is "comer here and edit" and the blog is for "let me send it out for distributed comments." Will be interesting to see how that transition goes.
Also on the wiki front, Common Craft has a very nice description of wikis in plain english: The sites content comes from the users of the wiki. *This is a defining element of wikis*: the users are responsible for the direction and content of the wiki web site over time. Everyone that uses the wiki has the opportunity to contribute to it and/or edit in the way that they see fit. This allows a wiki to change constantly and morph to represent the needs of the users over time. Wikis grow to represent the community of users.
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Posted by David Weinberger
In response to danah's too insightful-to-be-mere-musings about whether artificial social networks (ASNs) model autism, Cory writes:
There is defintely a strong echo of autism life-skills training in the YASNSes. An autistic learns that a smile means happiness, a frown anger, and so on - and wishes that people would just explicitly spell out their feelings, rather than using these mushy, unspecific cues. To me, this is strongly reminiscent of the YASNSs demand that we make explicit all our friendships (to the point of writing testimonials about our friends!) - "Your nuanced continuum of friendship is hard to understand and needs to be quantified. Please rate all your friends sexiness from one to three."
Of course I love Cory's critique of the pathological explicitism of ASNs. And I've certainly been on that bandwagon before. But it also makes me realize the extent to which we humans inhabit the explicit gestures we've been taught, re-ambiguating them.
For example, Jerry Michalski likes to hand out red, green and yellow cards at small-audience events so that we can flag our agreement, disagreement or indifference to what's being said. That's potentially reductive, but we end up waving them with non-reductive, analog, continuous degrees of enthusiasm (to Jerry's delight). Clapping could be a rather binary form of social interaction, but we invest it with all sorts of oomph. "Raise your hand if you have a question," and some kids timidly crouch behind their hands while others are out of their seats with waves the size of semaphor signals. And, of course, Morse code operators could recognize one another by the silences between the clacks.
So, sure, the "Type in a percentage of friendship" box in ASNs is stupidly reductive. But, wrt ASNs it will be fascinating to watch how we insist on complicating the simple, ambiguating the precise, and smudging the edges of the discrete.
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May 3, 2004
Posted by danah boyd
When i first read the cyberculture literature from the late 80s and early 90s, i was left with an impression that early social technology was all based on the assumption that everyone had multiple personality disorder. Worse: if you didn't have it, it was going to give you MPD. There were even references to the idea that everyone was partially MPD. This was all wrapped up in the rhetoric of be whoever you want to be - race, sex, sexuality does not matter. I found it horrifying and my repulsion grounded my demand to separate between digital fragmented identity and the process of maintaining a faceted identity.
I have a funny feeling that social technology is back to developing software based on disorders and instigating new ones in people. Only, we've move away from schizophrenia and onto autism. Did you ever get the sneaking suspicion that this new wave of "social software" is not really making social life easier, but permitting the kind of social awkwardness that is recognized in Asperger's?
I wonder if this is intentional or a by-product of the tech culture. I've been fascinated to see a strong increase in the publicity of autism and Asberger's lately and an even more noticeable increase in the number of people mocking others' autistic tendencies with respect to the lack of social appropriateness.
[also posted to apophenia]
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May 1, 2004
Posted by Clay Shirky
PacManhattan
Like it sounds -- PacMan recreated on the Manhattan street grid, with teams coordinating using cell phones, Wifi and GPS. Done by my colleague Frank Lantz and the folks in his Big Games class at ITP. Frank == genius, and ITP is on fire these days.
ObObservation: When people ask me why social software isn't just 'online communities' under a new name, I used to offer some complex answer about linking the study of online communities and computer-supported collaborative work under a rubric of computer-mediated communication specifically targeting group interaction.
Dull, no?
Now I just say "Blowback" -- our tools are doubling back to affect the real world.
The principal site of important social software these days is offline, as with the back-channel or MeetUp or Bass-Station or dodgeball.
And now, PacManhattan.
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