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September 9, 2004

Joel On Software on social interfaces

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Posted by Clay Shirky

Great Joel Spolsky post on getting social interfaces right, with great observations about the social appropriation of small UI effects:

Usenet clients have this big-R command which is used to reply to a message while quoting the original message with those elegant >’s in the left column. And the early newsreaders were not threaded, so if you wanted to respond to someone’s point coherently, you had to quote them using the big-R feature. This led to a particularly Usenet style of responding to an argument: the line-by-line nitpick. It’s fun for the nitpicker but never worth reading. (By the way, the political bloggers, newcomers to the Internet, have reinvented this technique, thinking they were discovering something fun and new, and called it fisking, for reasons I won’t go into. Don’t worry, it’s not dirty.) Even though human beings had been debating for centuries, a tiny feature of a software product produced a whole new style of debating.

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