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Many-to-Many

« web2.0 and glocalization | Main | The Power of Conversation »

September 9, 2005

Patient Opinion

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Posted by Ross Mayfield

I'm at Our Social World in Cambridge, UK today and taking notes here. But wanted to point out a really interesting Enterprise Social Software project that Headshift launched today:

Patient Opinion is all about enabling patients to share their experiences of health care, and by doing so help other patients — and perhaps even change the NHS. As well as allowing everyone to see what patients are saying about their services, it also offers a way to feed the experience of patients back to the NHS so that their insights and ideas can be put to good use.

They leverage structured calls on a new NHS web service for data about health service providers, then let people tag and blog about their experience with them. What a wonderful feedback loop.

Comments (11) + TrackBacks (0) | Category: social software


COMMENTS

1. danb on September 9, 2005 12:00 PM writes...

Funnily enough I pitched this idea to my local Primary Care Trust after a stint in hospital. I think it's an exelllent step forward, especially when you consider what tatters the NHS comms infrastructure is in.

It will be interesting to see how this is moderated.

Excellent blog the way. This is my second post and I already addicted. Keep up the good work.

Dan

Permalink to Comment

2. Rachel on September 22, 2005 5:48 AM writes...

That's really a good platform for patients to share their experiences and help others also. Keep it up!

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