When a bank replaces their Intranet with a wiki, something wonderful is bound to happen. We’ve been working with Suw Charman to document it and the first version of the case study is in. It’s a great account of the adoption pattern, user experience and mass collaboration.

Dresdner Kleinwort Wasserstein has adopted Socialtext at a depth and scope well beyond what most businesses have attempted. The following case study points to the near-future of simple collaboration in the enterprise.

One thing that didn’t make it into the case study in time is a practice I’m considering myself. The manager of an equity trading group has created an email filter that auto-replys to any team member with instructions to put their message on the wiki. I’ve had managers tell their team they will only read what is in the wiki before, but this truly grabbing the bull by the horns.