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September 22, 2006
Posted by Clay Shirky
Interesting pair of comments in Larry Sanger, Citizendium, and the Problem of Expertise, on the nature and seriousness of experts not contributing to Wikipedia:
22. David Gerard on September 22, 2006 07:08 AM writes…
Plenty of people complain of Wikipedia’s alleged “anti-expert bias”. I’ve yet to see solid evidence of it. Unless “expert-neutral” is conflated to mean “anti-expert.” Wikipedia is expert-neutral - experts don’t get a free ride. Which is annoying when you know something but are required to show your working, but is giving us a much better-referenced work.
One thing the claims of “anti-expert bias” fail to explain is: there’s lots of experts who do edit Wikipedia. If Wikipedia is so very hostile to experts, you need to explain their presence.
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23. engineer_scotty on September 22, 2006 01:19 PM writes…
I’ve been studying the so-called “expert problem” on Wikipedia—and I’m becoming more and more convinced that it isn’t and expert problem per se; it is a jackass problem. As in some Wikipedians are utter jackasses—in this context, “jackass” is an umbrella category for a wide variety of problem behaviors which are contrary to Wikipedia policy—POV pushing, advocacy of dubious theories, vandalism, abusive behavior, etc. Wikipedia policy is reasonably good at dealing with vandalism, abusive behavior and incivility (too good, some think, as WP:NPA occasionally results in good editors getting blocked for wielding the occasional cluestick ‘gainst idiots who sorely need it). It isn’t currently good at dealing with POV-pushers and crackpots whose edits are civil but unscholarly, and who repeatedly insert dubious material into the encyclopedia. Recent policy proposals are designed to address this.
Many experts who have left, or otherwise have expressed dissatisfaction with Wikipedia, fall into two categories: Those who have had repeated bad experiences dealing with jackassses, and are frustrated by Wikipedia’s inability to restrain said jackasses; and those who themselves are jackasses. Wikipedia has seen several recent incidents, including one this month, where notable scientists have joined the project and engaged in patterns of edits which demonstrated utter contempt for other editors of the encyclopedia (many of whom were also PhD-holding scientists, though lesser known), attempted to “own” pages, attempted to portray conjecture or unpublished research as fact, or have exaggerated the importance or quality of their own work. When challenged, said editors have engaged in (predictable) tirades accusing the encyclopedia of anti-intellectualism and anti-expert bias—charges we’ve all heard before.
The former sort of expert the project should try to keep. The latter, I think the project is probably better off without; and I suspect they would wear out their welcomes quickly on Citizendium as well.
I would love to see a few case studies, linked to the History and Talk pages of a few articles— “Here was the expert contribution, here was the jackass edit, this is what was lost”, etc. Reading Engineer Scotty’s comment, and given the general sense of outraged privilege that seems to run through much of the “Experts have their work edited without permission!” literature, I am guessing that the problem is not so much experts contributing and then being driven away as it is non-contributions by people unwilling to work in an environment wherre their contributions aren’t sacrosanct.
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September 21, 2006
Posted by Ross Mayfield
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September 20, 2006
Posted by Clay Shirky
A response from Larry Sanger, posted here in its entirety:
Thanks to Clay Shirky for the opportunity to reply here on Many2Many
to his “Larry Sanger, Citizendium, and the Problem of Expertise,” First, two points about Clay’s style of argumentation, which I simply cannot let go without comment. Then some replies to his actual arguments.
1. Allow me to identify my own core animating beliefs, thank you very much.
Clay’s piece annoying tendency to characterize my assumptions uncharitably and without evidence, and to psychologize about me. Thus, Clay says things like: “Sanger‚s published opinions seem based on three beliefs”; “Sanger wants to believe that expertise can survive just fine outside institutional frameworks”; “Sanger’s core animating belief seems to be a faith in experts”; “Sanger’s view seems to be that expertise is a quality like height”; and “Sanger also underestimates the costs of setting up and then enforcing a process that divides experts from the rest of us.”
I find myself strongly disagreeing with Clay’s straw Sanger. However, I am not that Sanger! Last time I checked, I was made of flesh and blood, not straw.
2. May I borrow that crystal ball when you’re done with it?
Repeatedly, Clay makes dire predictions for the Citizendium. “Structural issues…will probably prove quickly fatal”; “institutional overhead…will stifle Citizendium”; “policing certification will be a common case, and a huge time-sink” so “the editor-in-chief will then have to spend considerable time monitoring that process”; “Citizendium will re-create the core failure of Nupedia”; “Sanger believes that Wikipedia goes too far in its disrespect of experts; what killed Nupedia and will kill Citizendium is that they won’t go far enough.”
I think Clay lacks any good reason to think the Citizendium will fail; but clearly he badly wants it to fail, and his comments are animated by wishful thinking. That, anyway, seems the most parsimonious explanation. To borrow one of Clay’s phrases, and return him the favor: it is interesting “how consistent Clay has been about his beliefs” on the low value of officially-recognized expertise in online communities. “His published opinions seem based on” the belief in the supreme value and efficacy of completely flat self-organizing communities. The notion of experts being given special authority, even very circumscribed authority, does extreme violence to this “core animating belief” (to borrow another of Clay’s phrases). It must, therefore, be impossible.
Less flippantly now. I do make a point of being properly skeptical about all of my projects—that’s another thing I’ve been consistent about. You can probably still find writings from 2000 and 2001 in which I said I didn’t know whether Nupedia or Wikipedia would work. I have no idea if the Citizendium will work. What I do know is that it is worth a try, and we’ll do our best to solve problems that we can anticipate and as they arise.
By the way, there’s a certain irony in the situation, isn’t there? Clay Shirky, respected expert about online communities, holds forth about a new proposed online community, and does what so many experts love to do: make bold predictions about the prospects of items in their purview. Meanwhile, I, the alleged expert-lover, cast aspersions on his abilities to make such predictions. If my “core animating belief” were “a faith in experts,” why would I lack faith in this particular expert?
3. I want to be a social fact, too!
Let’s move on to Clay’s actual arguments. He begins his first argument with something perfectly true, that expertise (in the relevant sense, an operational concept of expertise) is a social fact, that this social fact is conferred (not always formally, but often) by institutions, and that, therefore, one cannot have expertise without (in some sense) “institutional overhead.” So far, so good. The current proposal—which is open to debate, at this early stage, even from Clay himself—addresses this situation by proposing to avoid editor application review committees in favor of self-designation of editorial status. The details are relevant, so let me quote them from the FAQ:
We do not want editors to be selected by a committee, which process is too open to abuse and politics in a radically open and global project like this one is. Instead, we will be posting a list of credentials suitable for editorship. (We have not constructed this list yet, but we will post a draft in the next few weeks. A Ph.D. will be neither necessary nor sufficient for editorship.) Contributors may then look at the list and make the judgment themselves whether, essentially, their CVs qualify them as editors. They may then go to the wiki, place a link to their CV on their user page, and declare themselves to be editors. Since this declaration must be made publicly on the wiki, and credentials must be verifiable online via links on user pages, it will be very easy for the community to spot [most] false claims to editorship.
What then is Clay’s criticism? “The problem” at the beginning of the argument was that “experts are social facts.” Yeah, so? So, says Clay,
Sanger expects that decertification will only take place in unusual cases. This is wrong; policing certification will be a common case, and a huge time-sink. If there is a value to being an expert, people will self-certify to get at that value, not matter what their credentials. The editor-in-chief will then have to spend considerable time monitoring that process, and most of that time will be spent fighting about edge cases.
My initial reaction to this was: how on Earth could Shirky know all that? Furthermore, isn’t it quite obvious that, far from being a static proposal, this project is going to be able to move nimbly (I usually propose radical changes and refinements to my projects) in order to solve just such problems, should they arise?
In any event, based on my own experience, I counter-predict that Clay will probably be wrong in his prediction. There will probably be a lot of people who humorously, out of cluelessness, or whatever, claim to be editors.
For the easy cases, which will probably be most of them, constables will be able to rein people in, nearly as easy as they can rein in vandalism. No doubt we will have a standard procedure for achieving this. As to the borderline (“edge”) cases (e.g., some grad students and independent scholars), Clay gives us no reason to think that the editor-in-chief will have to spend large amounts of time fighting about them. Unlike Wikipedia, and like many OSS projects, there will be a group of people authorized to select the “release managers” (so to speak). This policy will be written into the project charter, support of which will be a requirement of participation in the project.
The review process for editor declarations, therefore, will be clear and well-accepted enough—that, after all, is the whole point of establishing a charter and “rule of law” in the online community—that the process can be expected to work smoothly. Mind you, it will be needed because of course there will be borderline cases, and disgruntled people, but Clay has given no reason whatsoever to think it will dominate the entire proceedings.
Besides, this is a responsibility I propose to delegate to a workgroup; I will probably be too busy to be closely involved in it.
Far from being persuasive, it is actually ironic that Clay cites primordial fights I had with trolls on Wikipedia as evidence of his points. It was precisely due to a lack of clearly-circumscribed authority and widely-accepted rules that I had to engage in such fights. Consequently, the Citizendium is setting up a charter, editors, and constables precisely to prevent such problems.
4. Warm and fuzzy yes, a hierarchy no.
Clay nicely sums up his next argument this way:
Real experts will self-certify; rank-and-file participants will be delighted to work alongside them; when disputes arise, the expert view will prevail; and all of this will proceed under a process that is lightweight and harmonious. All of this will come to naught when the citizens rankle at the reflexive deference to editors; in reaction, they will debauch self-certification (leading to irc-style chanop wars), contest expert prerogatives, raising the cost of review to unsupportable levels (Wikitorial, round II,) take to distributed protest (q.v.Hank the Angry Drunken Dwarf), or simply opt-out (Nupedia in a nutshell.)
(By the way, Clay is completely wrong about citizen participation in Nupedia. They made up the bulk of authors in the pipeline. Our first article was by a grad student. An undergrad wrote several biology articles. There have been so many myths are made about Nupedia, so completely divorced from reality, that it has become a fascinating and completely fact-free Rohrschach test for everything bad that anyone wants to say about expert authority in open collaboration.)
The Citizendium is, by Clay’s lights, a radical experiment that does violence to his cherished notions of what online communities should be like. Persons inclined to “debauch self-certification” as on IRC chatrooms will be removed from the project; and others will not protest at such perfectly appropriate treatment, because we will have already announced this as a policy.
Through self-selection the community can be expected to be in favor of such policies; those who dislike them will always have Wikipedia.
That’s part of the beauty of a world with both a Citizendium and a Wikipedia in it. Those who (like you, Clay) instinctively hate the Citizendium—we’ve seen a little of this in blogs lately, calling the very idea “Wikipedia for stick-in-the-muds,” “Wikipedia for control freaks,” a “horror,” etc.—will always have Wikipedia. I strongly encourage you to stick with Wikipedia if you dislike the idea of the Citizendium that much. That will make matters easier for everyone. If other people want to organize themselves in a different way—a way you’d never dream of doing—then please give them room to do so. As a result we’ll have one project for people who agree with you, Clay, and one for people who agree with me, and the world will be richer.
Clay does give some more support for thinking that an editor-guided wiki is unworkable. He says that the viability of a community resembles a “U curve” with one end being a total hierarchy and the other end being “a functioning community with a core group.” Apparently, projects that are neither hierarchies nor communities, which Clay implies is where the Citizendium would fit, would incur too many “costs of being an institution” and “significant overhead of process.” What I find particularly puzzling about this is how he describes the ends of U curve. I would have expected him to say hierarchy on one end and a totally flat, leaderless community on the other end. But instead, opposite the hierarchy is “a functioning community with a core group.” How is it, then, that the Citizendium as proposed would not constitute “a functioning community with a core group”?
Let me put this more plainly, setting aside Clay’s puzzling theoretical apparatus. What the world has yet to test is the notion of experts and ordinary folks (and remember: experts working outside their areas of expertise are then “ordinary folks”) working together, shoulder-to-shoulder, on a single project according to open, open source principles. That is the radical experiment I propose. This actually hearkens back to the way OSS projects essentially work. So far, to my knowledge, experts have not been invited in to “gently guide” open content projects in a way roughly analogous to the way that senior developers gently guide OSS projects, deciding what changes are in the next release and what isn’t. You might say that the analogy does not work because senior developers of OSS projects are chosen based on the merits of their contributions within the project. But what if we regard an encyclopedia as continuous with the larger world of scholarship, so that scholarly work outside of the narrow province of a single project becomes relevant for determining a senior content developer? For an encyclopedia, that’s simply a sane variant on the model.
Whereas OSS projects have special, idiosyncratic requirements, encyclopedias frankly do not. There’s no point to creating an insular community, an “in group” of people who have mastered the particular system, because it’s not about the system—it’s about something any good scholar can contribute to, an encyclopedia. Then, if the larger, self-selecting community invites and welcomes such people to join them as “senior content developers,” why not think the analogy with OSS is adequately preserved?
(For more of the latter argument please see a new essay I am going to try to circulate among academics.)
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September 18, 2006
Posted by Clay Shirky
The interesting thing about Citizendium, Larry Sanger’s proposed fork of Wikipedia designed to add expert review, is how consistent Sanger has been about his beliefs over the last 5 years. I’ve been reviewing the literature from the dawn of Wikipedia, born from the failure of the process-laden and expert-driven Nupedia, and from then to now, Sanger’s published opinions seem based on three beliefs:
1. Experts are a special category of people, who can be readily recognized within their domains of expertise.
2. A process of open creation in which experts are deferred to as of right will be superior to one in which they are given no special treatment.
3. Once experts are identified, that deference will mainly be a product of moral suasion, and the only place authority will need to intrude are edge cases.
All three beliefs are false.
There are a number of structural issues with Citizendium, many related to the question of motivation on the part of the putative editors; these will probably prove quickly fatal. More interesting to me, though, is is the worldview behind Sanger’s attitude towards expertise, and why it is a bad fit for this kind of work. Reading the Citizendium manifesto, two things jump out: his faith in experts as a robust and largely context-free category of people, and his belief that authority can exist largely free of expensive enforcement. Sanger wants to believe that expertise can survive just fine outside institutional frameworks, and that Wikipedia is the anomaly. It can’t, and it isn’t.
Experts Don’t Exist Independent of Institutions
Sanger’s core animating belief seems to be a faith in experts. He took great care to invite experts to the Nupedia Advisory Board, and he has consistently lamented that Wikipedia offers no special prerogatives for expert review, and no special defenses against subsequent editing of material written by experts. Much of his writing, and the core of Citizendium, is based on assumptions about how experts should be involved in a project like this.
The problem Citizendium faces is that experts are social facts — society typically recognizes experts through some process of credentialling, such as the granting of degrees, professional certifications, or institutional engagement. We have a sense of what it means that someone is a doctor, a judge, an architect, or a priest, but these facts are only facts because we agree they are. If I say “I sentence you to 45 days in jail”, nothing happens. If a judge says “I sentence you to 45 days in jail”, in a court of law, dozens of people will make it their business to act on that imperative, from the bailiff to the warden to the prison guards. My words are the same as the judges, but the judge occupies a position of authority that gives his words an effect mine lack, an authority only exists because enough people agree that it does.
Sanger’s view seems to be that expertise is a quality like height — some people are obviously taller than others, and the rest of us have no problem recognizing who the tall people are. But expertise isn’t like that at all; it is in fact highly subject to shifts in context. A lawyer from New York can’t practice in California without passing the bar there. A surgeon from India can’t operate on a patient in the US without further certification. The UN representative from Yugoslavia went away when Yugoslavia did, and so on.
As a result, you cannot have expertise without institutional overhead, and institutional overhead is what stifled Nupedia, and what will stifle Citizendium. Sanger is aware of this challenge, and offers mollifying details:
[…]we will be posting a list of credentials suitable for editorship. (We have not constructed this list yet, but we will post a draft in the next few weeks. A Ph.D. will be neither necessary nor sufficient for editorship.) Contributors may then look at the list and make the judgment themselves whether, essentially, their CVs qualify them as editors. They may then go to the wiki, place a link to their CV on their user page, and declare themselves to be editors. Since this declaration must be made publicly on the wiki, and credentials must be verifiable online via links on user pages, it will be very easy for the community to spot false claims to editorship.
We will also no doubt need a process where people who do not have the credentials are allowed to become editors, and where (in unusual cases) people who have the credentials are removed as editors.
Sanger et al. set the bar for editorship, editors self-certify, then, in order to get around the problems this will create, there will be an additional certification and de-certification process internal to the site. On Citizendium, if you are competent but uncredentialed, you will have to be vetted before you are allowed to ascend to the editor’s chair, and if you are credentialed but incompetent, you’re in until decertification. And, critically, Sanger expects that decertification will only take place in unusual cases.
This is wrong; policing certification will be a common case, and a huge time-sink. If there is a value to being an expert, people will self-certify to get at that value, not matter what their credentials. The editor-in-chief will then have to spend considerable time monitoring that process, and most of that time will be spent fighting about edge cases.
Sanger himself experienced this in his fight with Cunctator at the dawn of Wikipedia; Cunc questioned Sanger’s authority, leading Sanger to defend it with increasing vigor. As Sanger said at the time “…in order to preserve my time and sanity, I have to act like an autocrat. In a way, I am being trained to act like an autocrat.” Sanger’s authority at Wikipedia required his demonstrating it, yet this very demonstration made his job harder, and ultimately untenable. This the common case; as any parent can tell you, exercise of presumptive authority creates the conditions under which it is tested. As a result, Citizendium will re-create the core failure of Nupedia, namely putting at the center of the effort a process whose maintenance takes more energy than can be mustered by a volunteer project.
“We’re a Warm And Fuzzy Hierarchy”: The Costs of Enforcement
In addition to his misplaced faith in the rugged condition of expertise, Sanger also underestimates the costs of setting up and then enforcing a process that divides experts from the rest of us. Curiously, this underestimation seems to be borne of a belief that most of the world shares his views on the appropriate deference to expertise:
Can you really expect headstrong Wikipedia types to work under the guidance of expert types in this way?
Probably not. But then, the Citizendium will not be Wikipedia. We do expect people who have proper respect for expertise, for knowledge hard gained, to love the opportunity to work alongside editors. Imagine yourself as a college student who had the opportunity to work alongside, and under the loose and gentle direction of, your professors. This isn’t going to be a top-down, command-and-control system. It is merely a sensible community: one where the people who have made it their life’s work to study certain areas are given a certain appropriate authority—without thereby converting the community into a traditional top-down academic editorial scheme.
Well, can you expect the experts to want to work “shoulder-to-shoulder” with nonexperts?
Yes, because some already do on Wikipedia. Furthermore, they will have an incentive to work in this project, because when it comes to content—i.e., what the experts really care about—they will be in charge.
These passages evince a wounded sense of purpose: Experts are real, and it is only sensible and proper that they be given an appropriate amount of authority. The totality of the normative view on display here is made more striking because Sanger never reveals the source of these judgments. “Sensible” according to whom? How much authority is “appropriate”? How much control is implied by being “in charge”, and what happens when that control is abused?
These responses are also mutually contradictory. Citizendium, the manifesto claims, will not be a traditional top-down academic scheme, but experts will be in charge of the content. The only way experts can be in charge without top-down imposition is if every participant internalizes respect for authority to the point that it is never challenged in the first place. One need allude only lightly to the history of social software since at least Communitree to note that this condition is vanishingly rare.
Citizendium is based less on a system of supportable governance than on the belief that such governance will not be necessary, except in rare cases. Real experts will self-certify; rank-and-file participants will be delighted to work alongside them; when disputes arise, the expert view will prevail; and all of this will proceed under a process that is lightweight and harmonious. All of this will come to naught when the citizens rankle at the reflexive deference to editors; in reaction, they will debauch self-certification (leading to irc-style chanop wars), contest expert preogatives, rasing the cost of review to unsupportable levels (Wikitorial, round II,) take to distributed protest (q.v. Hank the Angry Drunken Dwarf), or simply opt-out (Nupedia in a nutshell.)
The “U”-Curve of Organization and the Mechanisms of Deference
Sanger is an incrementalist, and assumes that the current institutional framework for credentialling experts and giving them authority can largely be preserved in a process that is open and communally supported. The problem with incrementalism is that the very costs of being an institution, with the significant overhead of process, creates a U curve — it’s good to be a functioning hierarchy, and its good to be a functioning community with a core group, but most of the hybrids are less fit than either of the end points.
The philosophical issue here is one of deference. Citizendium is intended to improve on Wikipedia by adding a mechanism for deference, but Wikipedia already has a mechanism for deference — survival of edits. I recently re-wrote the conceptual recipe for a Menger Sponge, and my edits have survived, so far. The community has deferred not to me, but to my contribution, and that deference is both negative (not edited so far) and provisional (can always be edited.)
Deference, on Citizendium will be for people, not contributions, and will rely on external credentials, a priori certification, and institutional enforcement. Deference, on Wikipedia, is for contributions, not people, and relies on behavior on Wikipedia itself, post hoc examination, and peer-review. Sanger believes that Wikipedia goes too far in its disrespect of experts; what killed Nupedia and will kill Citizendium is that they won’t go far enough.
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September 17, 2006
Posted by Paul B Hartzog
Clearly, Facebook’s recent spectacle has aroused both danah boyd’s and my attention. What is interesting is the radical difference between our interpretations of the phenomenon. At the risk of provoking a firestorm, I offer here a radical alternative to danah’s concerns. Besides, I would rather be provocative than right.
First a few items from her post Facebook’s “Privacy Trainwreck”: Exposure, Invasion, and Drama:
* Privacy is an experience that people have, not a state of data.
* The ickyness that people feel when they panic about privacy comes from the experience of exposure or invasion….
In addition to Facebook, we recently saw the The Seattle Craigslist sex scandal
Last Monday Seattle resident Jason Fortuny (and a friend) carried out a thought experiment into reality…. He took a hardcore Women Seeking Men ad from another city and reposted it to see how many replies he could get in 24 hours. Then he published every single response — photos, emails, IM info, phone numbers, names, everything, to a public wiki….
What people seem to be ignoring is that the Internet is emphatically not a private sphere. Nor is it an exclusively public one. The Internet (and network culture in general) forces us to deal with the difficulties inherent in the private/public distinction, a distinction that scholars from Marxians to feminists to postmodernists have been battering at for years, because it is a distinction that is both distinctly modern and arbitrary.
A while back I posted Blogging: The Public Lie in which I focused on blogs as yet another example of a medium that pretends to be public even as people pretend to publish private anecdotes, when in fact they are publishing highly selective pseudo-private accounts. Again, the evanescence of the public/private distinction.
Erving Goffman, in The Presentation of Self in Everyday Life, talks about the many faces we wear all the time. The blog is a public face. The blog is the equivalent of what the President of the United States says on TV from a prepared speech.
The blog is propaganda, not Truth.
Make no mistake: The desire for privacy is the desire to have secrets. Furthermore, as David Brin points out in The Transparent Society, privacy advocates are typically hypocritical in that they want privacy for themselves and transparency for everyone else. Luckily, transparency doesn’t work that way. If surveillance, then sousveillance. If you can watch me, then I demand the right to watch you. The consequence of privacy is that only the powerful will be able to watch others. In other words, the powerful will have privacy and the powerless won’t. Think about it. When is the last time you were able to see a company’s credit rating before you engaged with them? They do it to you all the time.
In conclusion, there is a dynamic that we have seen from tribal societies here on earth to astronauts in space: With high connectivity comes high visibility. Even if you opt out, that fact itself is visible and will have consequences in a society that values transparency. What connectivity has done is to challenge our expectations of privacy. As we move further and further along the pathway to a highly connected world, there comes a dissonance between people’s expectations (shaped by the old system) and the realities of that new world. But as history has shown time and time again, it is always people’s expectations that adapt forward to the new landscape, and not the landscape that adjusts backwards to people’s expectations.
And this trend towards openness is a wonderful and compassionate thing. The reason we keep secrets is because we are afraid of the consequences of letting those secrets out. When the secrets are out — all the time — the inevitable consequence is that no one will care: if you are gay, if you are an anarchist, if you make more money than I do, if you surf porn into the wee hours of the evening, etc.
So before we react badly to melodrama and slide backwards into a fear-driven society that condones stealth and secrecy for any reason, I offer a few bullets of my own:
- Privacy is an experience that people have which is not only illusory, but serves the interests of those powerful players who can, and do, violate privacy all the time.
- The ickyness that people feel when they panic about privacy comes from the experience of exposure or invasion which may or may not be appropriate given the environment in which they are present.
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September 8, 2006
Posted by danah boyd
Last night, i asked will Facebook learn from its mistake? In the first paragraph, i alluded to a “privacy trainwreck” and then went on to briefly highlight the political actions that were taking place. I never returned to why i labeled it that way and in my coarseness, i failed to properly convey what i meant by this.
When i sat down to explain the significance of the “privacy trainwreck,” a full-length essay came out. Rather than make you read this essay in blog form (or via your RSS reader), i partitioned it off to a printable webpage.
Facebook’s “Privacy Trainwreck”: Exposure, Invasion, and Drama
The key points that i make in this essay are:
- Privacy is an experience that people have, not a state of data.
- The ickyness that people feel when they panic about privacy comes from the experience of exposure or invasion.
- We’ve experienced the exposure hiccup before with Cobot. When are we going to learn?
- Invasion changes social reality and there is a cognitive cap to being able to handle it.
- Does invasion potentially result in a weakening of meaningful social ties?
- Facebook lost its innocence this week.
Please enjoy this essay and forward it on to both technology folks and Facebook participants. I would like to hear feedback!
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September 7, 2006
Posted by Ross Mayfield
UPDATE: Veni. Vidi. Wiki. The published story, and commentary by Ryan Singel, The Wiki That Edited Me.
I believe the Wired Wiki experiment can be called a success, and yesterday I would have said it was doomed. Just came back from Wiki Wednesday, where Wired reporter Ryan Singel held a conversation about it. How we conducted the experiment, what part of the editorial process it was directed at it and the participation of the community gives us a lot to learn from.
Do recall that the use of wikis in journalism has been significantly tainted by the LA Times Wikitorial debacle. It was a failure in wiki implementation, goal setting, content structure and moderation. While the media has embraced public blogs, they still have a while to go before public wikis are accepted.
...continue reading.
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September 2, 2006
Posted by Paul B Hartzog
I am always looking for connections and lately I have begun to see what I think is a promising trend in the publishing world that may just transform the industry for good.
First off, in his article “ Science Fiction is the Only Literature People Care Enough About to Steal on the Internet” (in the July 2006 issue of Locus), Cory Doctorow writes:
Science fiction is the only literature people care enough about to steal on the Internet. It’s the only literature that regularly shows up, scanned and run through optical character recognition software and lovingly hand-edited on darknet newsgroups, Russian websites, IRC channels and elsewhere….
Some writers are using the Internet’s affinity for SF to great effect. I’ve released every one of my novels under Creative Commons licenses that encourage fans to share them freely and widely — even, in some cases, to remix them and to make new editions of them for use in the developing world. My first novel, Down and Out in the Magic Kingdom, is in its sixth printing from Tor, and has been downloaded more than 650,000 times from my website, and an untold number of times from others’ websites….
I’ve discovered what many authors have also discovered: releasing electronic texts of books drives sales of the print editions. An SF writer’s biggest problem is obscurity, not piracy. Of all the people who chose not to spend their discretionary time and cash on our works today, the great bulk of them did so because they didn’t know they existed, not because someone handed them a free e-book version.
And then I ran across “ Something for Future Hugo Finalists to Consider” on John Scalzi’s “ whatever” blog:
I’m looking at the vote tallies for the Best Novel Hugo, and it turns out that Old Man’s War placed third on the final tally. Second place was Charlie Stross’ Accelerando, and first, of course, was Robert Charles Wilson’s Spin.
Question: Is it coincidence that the novels that took win, place and show for the Hugo vote were also the books made freely available in electronic editions to LACon IV members (and in the case of Accelerando, to humanity at large)?
In the subsequent discussion, one comment, by Therese Norén, made the point that “a book that you’ve read is a book you can vote for.” She also points out that Robert Charles Wilson’s book “Spin” was blogged by Patrick Nielsen Hayden who encouraged people to read it and nominate if for the Hugo award, which it subsequently won.
On commentator however says that “The side benefit of course is that you will sell more books to the non-hugo-voting public who see the ‘Hugo Award Winner’ stamp on the next printing.” This claim, while possibly true, strikes me as similar to the claim that open-source software developers only contribute to collaborative production because they hope it will turn into actual monetary income someday. These types of claims, namely that self-elected sharing systems only persist as parasites on monetized systems, are all too frequent, and sadly myopic. Now, certainly publishers could tally community responses to electronic works and use that as a basis to decide what to publish on paper, but again, that style of thinking privileges the old-fashioned print world and fails to recognize the potential for electronic publishing to completely divorce itself from the older paradigm.
Besides, these are not DRM versions of these authors’ works. There is little attempt made to coerce or even cajole readers into purchasing the print copies. For example, Charles Stross, author of Accelerando, says on his website:
(We hope that if you enjoy the ebook you’ll consider buying a copy of one of the paper editions, but this is the only reminder you’ll get. I’m not into shareware with nag screens …)
What I am suggesting is happening is the reversal of traditional publishing, i.e. the transformation of the system in which authors create and distribute their work. In the old system, it is assumed that the publishing process acts as a quality control filter (see “The Myth of Quality Control”), but it ends up merely being a profit-capturing filter. The intially assumed axiom “good books sell” is transformed into the axiomatic “books that sell are good” and that resultant tautology rids the system of having to use any other criteria to assess whether or not the books are “good.” (“Good” of course begs the question “Good for what? Good for whom?”)
Conversely, in the new system, the works are made available, and it is up to the community-at-large to pass judgement on their quality. In the emerging system, authors create and distribute their work, and readers, individually and collectively, including fans as well as editors and peers, review, comment, rank, and tag, everything. This is already happening at sites like LibraryThing and BooksWeLike.
In his 1998 book Avatars of the Word: From Papyrus to Cyberspace, James O’Donnell predicted:
Peer review and stamp of approval will come after the fact of distribution and will exist as a way of helping identify high-quality work and work of interest to specific audiences.
Moreover, in this light, the very definition of “publishing” is at stake as the word comes to mean the simultaneous distribution of content both offline and online. Consequently, the purpose of authorship is no longer one-way broadcast, but instead shifts towards two-way interaction. So it should come as no surprise that each chapter of Robert Frenay’s newly published book Pulse: The Coming Age of Systems and Machines Inspired by Living Things is being blogged via WWW (and RSS) to solicit reader involvement.
The rise of the great publishing houses of the twentieth-century provokes one to wonder if we are on the cusp of a new kind of publishing and with it a new kind of publishing company, namely, one that fosters community and matches writers to readers (many of whom are both anyway).
To return to Cory Doctorow’s Locus article:
The future is conversational…. The least substitutable good in the Internet era is the personal relationship.
Addendum:
In an interview with Michel Bauwens of the P2P Foundation we find:
MB: Exactly. Nobody but the individual concerned knows better the precise nature of the skills he can contribute; and his peers then validate his contribution. As such, it turns the old model on its head. There is no a priori selection, only ‘after the fact’. It is the model you see in citizen journalism and in projects like Wikipedia for example: Not select, then publish; but publish, then select.
That last line has a nice ring to it.
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